Privacy Policy

Last updated: July 26, 2026

Welcome to Suyog Support Hub. We value your privacy and are committed to protecting the personal data of our users. This Privacy Policy describes how we collect, use, and safeguard your information when you use our mobile application and web portal.

1. Information We Collect

We only collect information necessary to provide support services and enquiries:

  • Contact Information: Name, Email address, and Phone number when you submit a support ticket or enquiry.
  • Tally Details: Tally serial numbers or email addresses provided to locate your Tally software license.
  • Device Push Tokens: Unique device push notification tokens to send you updates regarding your queries.

2. How We Use Your Information

  • To log, track, and resolve Tally software support tickets.
  • To process new product enquiries and contact you for customisations.
  • To send you push notifications regarding ticket status changes.

3. Data Sharing and Storage

Your data is stored securely in our database hosted on Supabase. We do not sell, trade, or share your personal information with third parties.

4. Data Deletion Requests

Users can request the deletion of their personal contact details and tickets at any time by contacting our support team at support@suyog.net.

5. Contact Us

If you have any questions or suggestions about this Privacy Policy, please contact us at:

Suyog System and Software Pvt. Ltd.
Email: support@suyog.net